Booking
1 Is there a minimum age requirement for booking a room?
Yes, guests must be at least 18 years old to book a room.
2 How can I book a room?
You can book directly on our website, mountaintop.ng, or call us at +234 806 712 0227.
3 Can I cancel or modify my booking?
Yes, cancellations and modifications are possible depending on your booking type. Please contact us for assistance.
4 Do you offer group booking discounts?
Yes, we offer special rates for group bookings. Contact us directly for more details.
5 What is your cancellation policy?
Our cancellation policy varies by rate and booking type. Please check the terms at the time of booking or call us for clarification.
6 Can I book a suite for a day-use stay?
Yes, we offer day-use bookings based on availability. Contact reception for more information.
Events
1 Can I host private events at Mountain Top Suites and Apartments?
Yes, we offer event spaces for private gatherings, parties, and corporate events. Contact our events team for more details.
2 Do you offer event planning services?
Yes, our dedicated events team can assist with planning and organizing your event.
3 What types of events can I host?
You can host a variety of events including weddings, birthday parties, corporate meetings, pool parties, and more.
4 Is outside catering allowed for events?
Outside catering is not allowed. We offer in-house catering services to meet your event needs.
5 Do you provide AV equipment for events?
Yes, we can provide audiovisual equipment upon request for conferences or presentations.
6 How far in advance do I need to book for an event?
We recommend booking at least 2-3 months in advance to ensure availability, especially during peak seasons.
Night Club
1 Can I reserve a table at the club?
Yes, table reservations and VIP sections are available. Please contact our club manager to reserve.
2 What are the club’s operating hours?
The nightclub is open from 10:00 PM to 4:00 AM on Fridays and Saturdays.
3 Is there a minimum age to enter the nightclub?
Yes, the minimum age for entry is 18 years old.
4 Is there an entry fee for the nightclub?
Entry to the nightclub is may be free for hotel guests. Non-guests may be required to pay a cover charge.
5 Is there a dress code for the nightclub?
Yes, we encourage a smart casual or stylish dress code for entry.
6 Do you have themed nights at the nightclub?
Yes, we have Freaky Funky Fridays and Saturday Pool Parties with DJs. Each night has a unique theme and vibe.
Our Amenities
1 Are there air conditioners in the rooms?
Yes, we provide laundry and dry-cleaning services at an additional cost.
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3 Do you have facilities for disabled guests?
Yes, our property is accessible, and we have rooms designed for guests with disabilities.
4 Is parking available on-site?
Yes, we offer free on-site parking for all our guests.
5 Do you provide airport shuttle services?
Yes, airport shuttle services are available upon request for an additional fee.
6 Do you have a fitness center?
We offer various recreational amenities to help keep you active during your stay.
Payment
1 What payment methods do you accept?
We accept cash, major credit and debit cards, and mobile payments.
2 Can I pay for my stay in advance?
Yes, advance payments can be made online or via bank transfer.
3 Do you require a deposit at check-in?
Yes, a refundable deposit may be required at check-in, depending on the booking type.
4 Are there additional charges for using a credit card?
No, we do not charge extra fees for credit card payments.
5 Is there a late payment fee?
Late payments for bookings may incur additional charges. Please settle all bills before check-out.
6 What payment methods are accepted?
We accept payments through bank transfers to our Zenith Bank account: 1219695924, Dominion Court Ltd. You can also on arrival.
Pool
1 Is the pool open to non-guests?
The pool is primarily for hotel guests, but non-guests can use the pool for a fee. Please contact reception for details.
2 What are the pool hours?
The pool is open from 8:00 AM to 8:00 PM daily.
3 Is there a lifeguard on duty?
Yes, a trained lifeguard may or may-not be present during pool hours for your safet
4 Can I host a poolside event?
Yes, we offer the pool area for private events. Please contact our events team for bookings.
5 Are children allowed in the pool?
Yes, but children must be supervised by an adult at all times while in the pool area.
6 Are there any special poolside activities?
Yes, we host pool parties on Saturdays with live DJs and entertainment.
Restaurant
1 Can I order food from the restaurant to my room?
Yes, room service is available, and you can order from the restaurant menu.
2 Do you offer vegetarian or vegan options?
Yes, we have vegetarian, vegan, and gluten-free options available.
3 What type of cuisine is served at the restaurant?
Our restaurant offers a variety of local and international cuisines to cater to all tastes.
4 Is there a dress code for the restaurant?
Casual attire is acceptable, but we encourage smart casual in the evenings.
5 What are the restaurant’s operating hours?
The restaurant is open from 7:00 AM to 10:00 PM daily.
6 Is there a restaurant on-site?
Yes, we have an on-site restaurant that offers a variety of delicious meals.
Security
1 Are there safety guidelines for using the swimming pool and other amenities?
Yes, we have safety guidelines posted around the pool and other areas. Please follow them for your own safety.
2 Is there 24/7 security on-site?
Yes, we have 24/7 security personnel and surveillance cameras throughout the premises to ensure guest safety.
3 Do you have CCTV monitoring?
Yes, our property is monitored by CCTV for added security.
4 Is there a safe in the rooms?
Yes, each room is equipped with a personal safe for storing valuables.
5 Are there safety measures in place for fire emergencies?
Yes, we have fire alarms, extinguishers, and clearly marked emergency exits on all floors.
6 Can non-guests access the hotel facilities?
Non-guests are allowed limited access, but our security team monitors all visitors to ensure safety.
Suites and Apartments
1 Are the suites and apartments non-smoking?
Yes, all our suites and apartments are non-smoking. Designated smoking areas are available outside.
2 Do you offer room service?
Yes, we offer 24/7 room service to all our guests.
3 Are pets allowed in the rooms?
Unfortunately, pets are not allowed in our suites and apartments.
4 Do the suites and apartments have a kitchen?
Our apartments are equipped with kitchenettes for light cooking. Suites do not have kitchen facilities.
5 Is Wi-Fi available in the suites and apartments?
Yes, complimentary high-speed Wi-Fi is available in all our suites and apartments.
6 Are the apartments furnished?
Yes, all Mountain Top Suites and Apartments are fully furnished with high-quality furniture and modern electronics.
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Our Blog Posts
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